IT Standard for Business


IT Standard for Business is an IT management framework that helps business and IT management to develop IT into a business enabling function in a company. Although IT Standard is written primarily for managers, such as CEOs, CFOs, CIOs, and other functions responsible for managing the IT operations, it is also good reading for anybody wanting to have an overview about IT management.

IT Standard was created because there was a need for a holistic, but concise framework that can be used both by business and IT. Today, when digitalization is accentuating the importance of IT in every company, a simplified, straightforward and easily applicable IT management framework will help companies to quickly adapt to the changing business environment.

The most established models – such as ITIL, COBIT, PMBOK and PRINCE2 – have been developed for specific purposes and operations, such as auditing, service management, and project management. While IT Standard recognizes the need for such models, when going deeper into the daily operations of IT, it proposes a less detailed model, written in everyday language, to be used for IT management and decision making.


Figure 1.2.1 IT Standard for Business gives guidelines for IT Management decision making.


IT Standard aims to help IT management overcome the challenges faced by many organizations, especially in respect to the relationship between business and IT. Those challenges can include, for example the following:

  • Corporate management has difficulties to grasp the overall IT landscape and understand how to manage IT so that it can bring more value to the company
  • IT is not considered a strategic function within the organization and therefore, it is not developed with the same principles as other functions in the organization
  • IT professionals often unnecessarily mystify IT and IT management, and make it too complex to be understood by non-IT professionals
  • Organizations often lack unified models for business and IT co-operation, decision making and responsibility sharing
  • IT struggles to find a balance between fulfilling the business demands and supplying cost-efficient services to ensure the business continuity


IT Standard provides the solution to these challenges by introducing models, best practices and tools for formalized, well-governed and effective IT management.

For clarity reasons, IT Standard is written primarily from the perspective of the medium and large-sized companies. However, the model also fits small and very large companies because the key management tasks remain substantially the same irrespective of the company size. At the end of each chapter in the e-Edition, an example of the recommendations based on the company size.

IT Standard can be used both by private and public sector organizations, although some specific IT management streams, such as Sourcing for example, may be impacted by some regulations and laws in the public sector and therefore, further application instructions may be necessary to complement the guidelines given by IT Standard.


ICT Standard Forum – Community That Develops the IT Standard

ICT Standard Forum is a community of international IT and business professionals who develop the IT Standard for Business. The development work is done collectively by the community members and shared openly with all. Participating in the development projects and sharing the results with the whole community ensures that the developed practices and models are continuously improved and updated.

IT Standard is available at www.itforbusiness.org without registration. The international community, called ICT Standard Forum is found at www.ictstandard.org providing additional materials and information such as articles, news and event information for the community members upon registration.

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