6.3

Enterprise Information Management

Comprehensive and continuous Enterprise Information Manage­ment ensures usability and the integrity of essential data for the company’s processes, operations and reporting. The goal is a procedure to keep information up-to-date and valuable for the business. Enterprise Information Management is discussed in more detail in Chapter 2, Enterprise Development.

Enterprise Information Management (as in Enterprise Development)

Enterprise Information Management describes how information is governed, classified and structured throughout the enterprise, and defines the structure for the Core Data of the enterprise. Core Data is all data that is considered crucial for managing cross-functional processes. Core Data links to the Core Architecture. The majority of the company’s data, such as Master Data, Transaction Data, Reference Data, etc., can be classified as Core Data.

Enterprise Information Management is the continuous development of people, processes, technology and operative work to manage information properly and to develop the value of that information. Therefore, it has a strong link to Enterprise Architecture. Business and IT together should ensure the following aspects concerning Enterprise Information:

  • Ownership and responsibilities
  • Structure and attributes of the data
  • Access rights and data protection
  • Maintenance of the quality of data
  • Utilization of external information
  • Respect for and protection of intellectual property rights

 

While some parts of Enterprise Information are common to all functions of the company, others are strictly local.

 

ED_Enterprise_information

Figure 2.9.1 Enterprise Information.

 

Figure 2.9 presents the big picture of Enterprise Information. A company accumulates different types of data through many sources, e.g. Sales & Marketing, Production and Engineering. The Core Data consists of crucial information used in multiple company processes and information systems. It helps in integrating businesses as part of the Core Architecture. The second layer is data in enterprise applications such as ERP, CRM and PLM, which extend the Core Data to fulfill the needs of specific business functions. The outer rim of the figure depicts data that is not likely to be part of Enterprise Information but is crucial in excelling in business. Such data can be aggregated and analyzed to become useful information for the company and can be used to increase revenue, cut costs, etc. This type of data comes in larger volumes and is also referred to as Big Data.

The Internet of Things (IoT) will dramatically increase the amount of Big Data as it generates a large amount of operational data. Therefore, digitalization increases the importance of Data Management and adds the challenge for the company to store and analyze data in different volumes. The better organized the company’s enterprise information, the more value can be gained from data.

Enterprise Information Management is a harmonized and unified way of managing all data available for the organization to use. The goal is to create a procedure to keep information up-to-date and valuable for the business. Business must be able to trust its data warehouses and systems. Enterprise Architecture should be responsible for defining the Enterprise Information, while Services are responsible for maintaining and improving data together with business. The ownership of data should always be with business.

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